I have the same problem during installation and it annoyes me (exept mine comes a little later when it can't install this metal package or something). I'm currently lending my disks to sum1 who can play it, but i've looked all over the internet and even sent a message to The EA I.T Technicians. This is what they replied with:
If you do not find any scratches, fingerprints, or marks of any kind on your CD, try renaming the InstallShield folder, located in C:\Program Files\Common Files\InstallShield, to InstallShieldOld. Start the installation again to reinstall the InstallShield components with the newest version.
Hope this works, and if it does, email me: