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Knowledge Database >>  The Sims 2 (PC/Mac) >> Installation / Game Starting Issues Knowledge - Installation / Game Starting Issues 
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229 Questions 
	
		| Question | 
		Time Posted | 
		Answers | 
		Latest Answer | 
		  Views | 
	 
	
		| I had bought the family life stuff expansion pack and there is no 20 number/letter code on the box anywhere, most of them are on the manual back cover but this one has nothing. I can't even install it!!  Please help! Could someone give me a code ? | 
		2 Jul 2007, 04:13 | 
		0 | 
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		5761 | 
	 
	
		| Hello- I have the sims 2, and all the expansions except pets installed just fine. Pets installs everything, but when it asks for disk one again, it freezes.  I even tried removing seasons because it was out after pets, didnt help.  Help? :-) | 
		13 Mar 2007, 01:46 | 
		0 | 
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		5764 | 
	 
	
		| i installed university, and it seems to have installed just fine, but i cant get the game to open up/start. There is no error message or anything... just nothing happens. i even tried uninstalling and reinstalling it... same thing. what can i do? | 
		25 Jan 2008, 01:00 | 
		0 | 
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		5773 | 
	 
	
		| i had sims 2, nightlife,and holiday pack installed and then my computers inside burnt and we got new parts,now when i try to load the sims 2 it gets to like 4 % and says something like cannot download from the media and do i want to try again..whats wrong | 
		27 May 2007, 08:10 | 
		0 | 
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		5860 | 
	 
	
		| i cant install. After typing cd key, the pop up " are u sure u wan to exit the installation" pops up! what should i do? help!!! | 
		23 Sep 2004, 17:52 | 
		1 | 
		28 Oct 2004, 23:22 | 
		5871 | 
	 
	
		| When buying expansions am I going to need more memory?  I bought something that provides just enough for the Sims 2 to run but in buying every expansion packs will they run as well? | 
		21 Dec 2006, 03:48 | 
		0 | 
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		5882 | 
	 
	
		| I play Sims 2 - Nightlife on a Mac Intel Core Duo and am having issues with my preferences being reset every time I start the game. | 
		16 Sep 2006, 08:18 | 
		0 | 
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		6010 | 
	 
	
		| After instaling University, message says that I must run Nightlife. Try to run Nightlife, message comes saying Nigtlife is already running but there's nothing happening | 
		1 Jan 2007, 14:43 | 
		0 | 
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		6048 | 
	 
	
		| ok, I have a problem, I installed sims 2 and nightlife and they worked great.. then I installed a patch and it quit working..  so it told me to install sims 2 again.  I tried.  I get an error about ssx_p1lose.movie, I'm using a mac 10.4.8 any ideas? | 
		22 Dec 2006, 07:52 | 
		0 | 
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		6134 | 
	 
	
		| Hi i just installed the sims 2 on my pc today and ive followed instructions on how to update music onto the radio but when i go the the EA folder and sims 2 there is nothing within them folders do you think that it wasnt installed properly? Please help me | 
		4 Jun 2007, 22:09 | 
		0 | 
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		6174 | 
	 
	
		| Hi I installed Sims 2, and it worked great for 2 days.  Then I had to do a system restore for another issue. now I can't launch Sims 2, even tho I undid the restore.My computer works for a few seconds, then a windows error box pops up with no text.  Help? | 
		21 Oct 2006, 00:10 | 
		0 | 
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		6199 | 
	 
	
		| My sims2 crashes whenever i load up a neighbourhood then move the mouse to scroll around the neighbourhood, or it will crash if i dont scroll then click on a house (comes up with the error "The application has crashed. The application will now terminate." | 
		22 Sep 2004, 05:40 | 
		6 | 
		24 Mar 2005, 02:51 | 
		6328 | 
	 
	
		| I just installed The Sims2 Megapack Platinum Edition in my laptop.It worked fine when i fist play it but after i restart my laptop i get an error saying"Please disable all CD/DVD emulation software"i hav tried but still gettin the same error.wht to do?? | 
		14 Sep 2006, 16:59 | 
		4 | 
		12 Jul 2012, 05:29 | 
		6342 | 
	 
	
		| Can I install Sims 2 on a 2nd hard drive(not the hard drive with my OS on it)? | 
		25 Oct 2006, 15:55 | 
		0 | 
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		6422 | 
	 
	
		| After I installed the sims 2, when i click it just says "please put in the correct disc". I've tried cd1-4, it still does'nt work... My comp is vista... Does this have anything to do with computer compability? I tried installing in xp, it doesn't install | 
		10 Mar 2008, 04:40 | 
		3 | 
		15 Oct 2014, 09:52 | 
		6937 | 
	 
	
		| I just bough the sims 2 pets but i can get it to work! it tells me to insert the sims 2 cd 4 to do an actualization!but then it gives an error and uninstalls everything!can you please help me?? | 
		16 Jan 2007, 20:55 | 
		0 | 
		--- | 
		7055 | 
	 
	
		| I have a compaq presario computer. I have been trying to figure this out since I got TS2 a week after it came out. I can't seem to find a video card that will fit into my computer. If anyone knows which one I should buy, please tell me. Thanks!! | 
		14 Oct 2004, 13:57 | 
		10 | 
		14 Oct 2013, 03:45 | 
		7067 | 
	 
	
		| I have Sims 2, a brand new Dell 2.6+ and the game freezes at 23%? I have tried everything available to me from sims support, read everything available. Assistance would be great! Thanks. | 
		6 Jun 2005, 01:21 | 
		2 | 
		30 Oct 2005, 01:02 | 
		7507 | 
	 
	
		| I just got The Sims 2 Open for Business...for some reason when I tried to install it..a error message came up and said   the problem occured with the tranfer file D:\TSBin\TS2UPD.exe  to the media..the download got up to about 98% then stopped | 
		11 Mar 2006, 02:56 | 
		0 | 
		--- | 
		7745 | 
	 
	
		| "The application has crashed. The application will now terminate". I dont get it, it was working fine 10 min before this and i did nothing but shutdown my computer. plz help me. | 
		3 Jun 2007, 06:21 | 
		0 | 
		--- | 
		8617 | 
	 
	
		| the sims 2 keeps crashing randomly throughout gameplay. i can play for 1-10mins before it freezes, and i cant do anythin - i am forced to push the button on the hard drive to turn it off. My computer is a Win XP, MD Athlon XP 2100+, 1.74GHz, 512MB of RAM. | 
		11 Aug 2005, 16:44 | 
		18 | 
		22 May 2012, 04:33 | 
		10997 | 
	 
	
		| "TSData\Res\Sound\Voice1.package" keeps popping up when i try to download the Sims 2.. | 
		30 Jan 2006, 20:04 | 
		6 | 
		19 Mar 2014, 08:49 | 
		11884 | 
	 
	
		| I dont kno if u can answer this but i cannot upload my homes to the sims2.ea.com because it sayd error6 has occured and that the time has ran out. | 
		8 Jan 2005, 00:22 | 
		3 | 
		1 Sep 2016, 03:49 | 
		13054 | 
	 
	
		| HELP!!! almost every time i am moving my family into a new house a box pops up and says that the action has crashed and that it has terminated- something like that- and then it shuts down the game and goes to windows! | 
		10 Nov 2004, 16:35 | 
		10 | 
		1 Sep 2016, 04:03 | 
		14158 | 
	 
	
		| I am getting the error "Cannot Locate the CD-ROM: Please insert the correct CD-ROM, select OK and restart the application",  Using Win XP, with much more than the min spec.  there is no answer at EA knowledge base - any ideas? | 
		26 Sep 2004, 21:45 | 
		8 | 
		17 Feb 2012, 03:34 | 
		14436 | 
	 
 
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