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Knowledge Database >>  The Sims 2 (PC/Mac) >> Installation / Game Starting Issues Knowledge - Installation / Game Starting Issues 
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229 Questions 
	
		| Question | 
		Time Posted | 
		Answers | 
		Latest Answer | 
		  Views | 
	 
	
		| Since i installed direct x 9 iv found some of my direct x files r missin, how do i get these files cuz it wont let me start sims2????????? | 
		18 Jan 2005, 19:16 | 
		2 | 
		19 Jan 2005, 19:51 | 
		2724 | 
	 
	
		| I have problems with the sims 2 installation. The installation goes fine until it reaches near 25% wich , i guess , is the end of the cd 1. But instead of asking for cd 2 , a window prompts and says: Installation sucessful. | 
		25 Mar 2005, 15:47 | 
		1 | 
		27 Mar 2005, 00:25 | 
		2724 | 
	 
	
		| How do I download directx 9.0c onto a cd? Do I have to have a cd burner? I don't have the internet so I'm getting it from another computer. My computer is windows xp. I'm not sure how to burn cds either. | 
		1 Feb 2006, 18:08 | 
		1 | 
		3 Feb 2006, 02:13 | 
		2724 | 
	 
	
		| I had the DirectX 9 problem but eventually solved it. Only now the program works up until I try to actually play. NEIGHBORHOODS WON'T LOAD. At all. I've already uninstalled/reinstalled 4 times. What should I do? | 
		26 Dec 2004, 22:52 | 
		1 | 
		20 May 2005, 20:41 | 
		2725 | 
	 
	
		| I installed sims2 then when i try to play it i get this message "please instert the correct cd-rom,select ok and restart application" any ideas? | 
		4 Aug 2005, 16:38 | 
		1 | 
		3 Sep 2005, 07:59 | 
		2725 | 
	 
	
		| Help! I have TS2 and it worked properly until I downloaded University Crack from internet and it messed my game up. I erased the University because it didn't work. But when I tried to play Sims 2 the window pop up saying that run latest sim2 EP Installed | 
		2 Jul 2006, 13:52 | 
		3 | 
		3 Jan 2007, 10:29 | 
		2725 | 
	 
	
		| I have installed nightlife and now there are no files in the EA GAMES folder in my documents where my downloads go. The folder is there but there is no Terrain, downloads, neighborhood, etc. what now? | 
		8 Oct 2005, 19:45 | 
		1 | 
		6 Mar 2006, 15:30 | 
		2725 | 
	 
	
		| I have Sims 2 DVD version. Nothing happens when I put the game in the drive it does not recognise it, EA games cannot help. My system meets requirements and I have tried loads of stuff suggested from EA nothing works. The game will work on other machines | 
		26 Nov 2005, 17:06 | 
		2 | 
		27 Nov 2005, 11:09 | 
		2725 | 
	 
	
		| I have Sims 2, So im not asking for a crack/serial, but my 4th disk is very badly damage so on 99% (not joking) It stops the installation and comes up with an error. Does anyone know where I can download Sims 2? | 
		28 Sep 2006, 10:51 | 
		1 | 
		6 Oct 2006, 13:52 | 
		2725 | 
	 
	
		| I have updated latest drivers runningan FX5200 graphics card. The children and babies in the Sims 2 are all in white with letters and symbols on them. I have noticed on other peoples systems the kids are displayed in normal colour. Any ideas how can fix? | 
		12 Oct 2005, 21:46 | 
		1 | 
		1 Feb 2006, 09:19 | 
		2725 | 
	 
	
		| help! I have completly installed sims 2 but when i try and open it i can see the screen but bout 2 seconds after it says "Sims 2 has encounter a problem and will now close" It does this everytime! why? | 
		11 Nov 2004, 20:46 | 
		1 | 
		11 Nov 2004, 23:55 | 
		2725 | 
	 
	
		| I successfully installed the sims 2, but when I try to start it up, a white screen appears with the sims 2 logo.  After about 3-5 minutes, i get this.  The Sims 2 has encountered a problem and needs to close.  We are sorry for the inconvenience. Why? | 
		13 Feb 2007, 01:18 | 
		1 | 
		14 Feb 2007, 20:09 | 
		2725 | 
	 
	
		| I just purchased TS2 for Mac. No one was sure whether it would run. But I have close to the system requirements. I drag the folder onto the harddrive and it copy's it fine. But it doesn't even load when I double click it. I can't even get the game to run. | 
		15 Oct 2005, 18:01 | 
		1 | 
		21 Apr 2006, 16:58 | 
		2725 | 
	 
	
		| I hav a problem. My Sims2 installed perfectly, it works smooth, but Build Mode doesn't work. | 
		28 Mar 2005, 16:07 | 
		2 | 
		10 Apr 2005, 14:21 | 
		2726 | 
	 
	
		| Hi there! I am running SIMS2 on Pentium 4 xp,everything goes fine except for the face-pictures.On the left-hand side of the screen where i am supposed to see my Sims' faces i see empty green squares.This happens only with the Sims i create. Any patches? | 
		3 Apr 2005, 15:49 | 
		3 | 
		7 Aug 2005, 13:47 | 
		2726 | 
	 
	
		| My comp has directx9.0b so i upgraded with the TS2 CD &it says the installation's succesful but TS2 wont run saying that c is not installed (dxdiag still says b).I tried extracting d3d9.dll into system32 MANY TIMES but the replacing file refuses to stick! | 
		22 May 2006, 10:34 | 
		2 | 
		3 Jun 2006, 07:50 | 
		2726 | 
	 
	
		| I've installed the game, and played on it, but the graphics are atrocious, I can't see what's in their thought bubbles its all so blurred, i tried upping the graphics on the options bar, but it still doesnt work, any suggestions? | 
		27 Dec 2004, 13:13 | 
		1 | 
		24 Jan 2005, 18:42 | 
		2726 | 
	 
	
		| I ve oredi installed The Sims,The Sims Unleashed and The Sims Makin' Magic.However when i click start,it asks me to put in the correct CD. | 
		20 Dec 2004, 08:15 | 
		2 | 
		7 Jan 2005, 00:09 | 
		2726 | 
	 
	
		| installed TS2 (DVD version) on my PC, and got 'please insert correct dvd rom, select ok and restart application'. running XP, have directx 9.0c, primary and secondary channels PIO only. think i'm up to min spec but not sure. what else can i try?! | 
		29 Dec 2005, 23:07 | 
		1 | 
		9 Feb 2006, 02:45 | 
		2726 | 
	 
	
		| I have no idea where to post this. If I wanna reformat my PC and I wanna save my game, which folder should I copy? | 
		20 Jun 2005, 05:59 | 
		3 | 
		5 Sep 2006, 20:03 | 
		2726 | 
	 
	
		| Do i have to Install the original first? | 
		17 May 2006, 16:08 | 
		1 | 
		1 Jul 2006, 12:22 | 
		2727 | 
	 
	
		| I installed the sims 2 in the correct way. I made a downloads folder in the map MY Documents/ EA Games/The Sims 2/Downloads, Downloaded the CEP thing, but still my downloads don't show up in the game. Anyone that can help me? | 
		28 Feb 2007, 12:29 | 
		2 | 
		30 Mar 2007, 07:44 | 
		2727 | 
	 
	
		| I have Sims 2 and the University exp. pack.  They used to work, but now no longer do, I have tried reinstalling a couple of times, but when I try to run Sims 2, I get the first splash picture then nothing. | 
		26 Jun 2005, 02:54 | 
		2 | 
		26 Jun 2005, 13:12 | 
		2727 | 
	 
	
		| how can i spped up my game play cos its goin reli slow but i have the rite graphics card and everything? | 
		19 Aug 2005, 16:08 | 
		1 | 
		20 Aug 2005, 02:47 | 
		2727 | 
	 
	
		| i have 9.c direct x but the problem im running windows 98 intel 810 can i update it to what system requirments says because i really wanna play the game | 
		24 Sep 2004, 11:56 | 
		2 | 
		24 Nov 2004, 19:15 | 
		2727 | 
	 
 
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